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Community · Stormhold

Community & Sentiment

Owned-channel social listening — Facebook Pages + Discord. Sentiment, topics & recommendations from a read of the full message/comment corpus. · data 2026-06-24

Emberfall Saga Tidebreak Arena Lanternwood Stormhold Night Market
Channel All Discord Facebook
⤓ Export data
FB fans
7,262
Stormhold
FB posts
53
pulled
FB comments
186
content (identity withheld)
Mentions analyzed
350
6 topics · facebook
Avg sentiment
-0.23
Negative
Sentiment overview · 350 mentions analyzed
-0.23Negative
NegativePositive
Positive 73 (21%) Neutral 45 (13%) Negative 154 (44%) Mixed 78 (22%)
Most mentionedMonetisation and pricingPositive hypeLocalisation qualityNew class balanceCompetitor comparisonEvent rewards
Weekly sentiment split (% of mentions)
Community volume — daily FB engagement & posts
Net sentiment trend (positive − negative, by week)
Top discussion topics — mentions, colored by sentiment

Weekly read

positives · negatives · recommendation
Jun 1–8
msgs: 501pos: 33%neg: 32%eng: 27%

Volume steady; the pricing thread is still the loudest single topic.

▲ Guild recruitment and the new class both read positive.
▼ Pack pricing keeps getting compared to a rival title.
→ Recommend: Answer the pricing thread directly before the next event.
Jun 8–15
msgs: 572pos: 40%neg: 25%eng: 29%

Volume steady; the pricing thread is still the loudest single topic.

▲ Guild recruitment and the new class both read positive.
▼ Pack pricing keeps getting compared to a rival title.
→ Recommend: Answer the pricing thread directly before the next event.
Jun 15–22
msgs: 683pos: 40%neg: 27%eng: 22%

Volume steady; the pricing thread is still the loudest single topic.

▲ Guild recruitment and the new class both read positive.
▼ Pack pricing keeps getting compared to a rival title.
→ Recommend: Answer the pricing thread directly before the next event.

Social listening — topics

TopicChannelMentionsSentimentDetail
Monetisation and pricing Discord, Facebook 90 Negative Generated for the demo — not real community content.
New class balance Discord, Facebook 47 Mixed Generated for the demo — not real community content.
Event rewards Facebook 31 Mixed Generated for the demo — not real community content.
Competitor comparison Discord, Facebook 45 Neutral Generated for the demo — not real community content.
Localisation quality Facebook 64 Negative Generated for the demo — not real community content.
Positive hype Facebook 73 Positive Generated for the demo — not real community content.

Trending → recommended action

Monetisation and pricing
Rival title ran a cheaper starter pack
→ Publish the value comparison the team already has
Server stability
Queue times at peak
→ Post the capacity fix date rather than staying quiet
New class balance
Split opinion after the patch
→ Share the win-rate data; the numbers are better than the mood
Issue tracker
Monitoring
Login queue at peak hours
Discord · Ops · Raised with backend; watching the 20:00-22:00 window.
Escalated
Pack pricing called out against a rival title
Facebook · Product · Pricing review scheduled; comparison table drafted for the team.
What worked / didn't (Jun 15–22)
Worked: Answering the balance thread with actual win-rate data moved it from negative to mixed within two days.
Didn't: Staying silent on pricing. The thread did not die, it grew and picked up the competitor comparison on the way.